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Product documentation

Cartel HQ Help Center

Set up your project, connect Telegram and learn each tool step by step.

Production verified 30 September 2026. Guides identify plan, permission and verification limits.

Plans & Billing

Upgrade, manage or cancel a subscription

Use the owner’s existing billing controls and wait for confirmed subscription status.

Who can use it
The selected project’s authorized billing owner
Where to find it
Settings & Billing → Plan & Billing
Before you start
  • A selected project
  • Complete Project Identity for checkout
  • Your own billing authorization
On this page

Upgrade to Pro

  1. Select the project and open Plan & Billing.
  2. If Complete Project Identity is shown, follow it and save the required profile fields, then return.
  3. Review the plan and current policy consent. Agree only after reading the linked policies.
  4. Choose the displayed Upgrade to Pro control. The current advertised price is $49/month.
  5. Review the actual Stripe checkout, price and terms before paying.
  6. Return to Cartel HQ and wait for the confirmed billing status. Returning from checkout alone is not proof that Pro has activated.

Manage or cancel

  1. Open the same project’s Plan & Billing section.
  2. Use Manage Billing when it is available for your subscription.
  3. In the billing portal, review the subscription and use the relevant management or cancellation option.
  4. Return and inspect the confirmed plan state. If the product shows an end date after cancellation, use that date rather than assuming immediate termination.

Troubleshooting

For payment attention or past-due states, use the displayed billing-management control. If the return page has not updated, allow subscription processing to finish and refresh the plan view. Do not buy repeatedly to force activation.

Access limits

A Service Partner cannot manage the client’s billing, change subscription ownership or take over the project. Do not send your password or payment-card details to a partner. Checkout and portal screens were not transacted during this audit.

Related guides

Free and Pro: what is included

Use the advertised plan information and the selected project’s current billing status.

Set your project’s official identity

Save the name, ticker, chain, slug and logo used across project surfaces.

Invite, limit or revoke a Service Partner

Grant specific project work without transferring ownership or billing control.

Missing controls, upgrade gates and wrong-project data

Check account, role, scope and selected project before assuming a feature is broken.