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CCARTEL HQ

Product documentation

Cartel HQ Help Center

Set up your project, connect Telegram and learn each tool step by step.

Production verified 30 September 2026. Guides identify plan, permission and verification limits.

FAQ & Glossary

Frequently asked questions and plain-language glossary

Quick answers to the most common setup and terminology questions.

Who can use it
New owners, members and partners
Where to find it
Documentation
On this page

Frequently asked questions

ItemDetails
Can I start without a payment card?Yes. The advertised Free plan requires no card and includes the project/community foundation and welcome tools.
Does creating an account install the bot?No. Personal Telegram connection and group installation are separate steps.
Can one project have several Telegram groups?Where your account/plan permits it, yes. They share one project identity. Use separate projects for separate token/client identities.
Are all group members automatically watchers?No. Each watcher must follow the launch’s private bot link and tap Start.
Does setting the date start countdowns?No. Countdown delivery arms at Launch approaching and must be armed before the due time.
Can I reply to members from the website?Yes. The verified Project Inbox includes Send through bot for an eligible captured conversation, subject to plan and scope.
Can I create animated stickers?The verified Motion Studio supports creation, approval, preparation and explicit release. It is separate from posting a community message.
Does publishing a pack start Sticker Drops?No. Create the schedule and deliberately enable it.
Can a partner own my billing or wallet?The available partner scopes do not grant those controls. Keep the project in the client’s account.
Is the Affiliate Program open?No. It remains closed and deferred in the audited production state.
Can anyone execute a mainnet launch?No unrestricted public mainnet or liquidity workflow was verified. Respect the current role and evidence gates.
Why do instructions mention a feature I cannot see?Check the selected project, role, scope and plan. Some paths require Telegram or an approved partner account.

Glossary

ItemDetails
Project / workspaceThe isolated container for one identity, its settings, assets, packs, launches and connected groups.
CommunityA Telegram group connected to the selected project.
BotThe @PepeCartelHQBot account that handles supported Telegram setup, messages and actions.
Mini AppAn embedded interface opened within Telegram that requires Telegram context.
TickerA short token/project symbol, such as the project’s chosen symbol.
ChainThe blockchain named for the project or launch.
Wallet addressA public destination/identifier. It is not a private key or seed phrase.
Safe / 2-of-3A treasury wallet configuration where two of three configured signers approve its actions.
Opt-inA member’s explicit choice to watch a launch.
CTAA call-to-action button, such as an invitation to open Launch Watch.
ScopeA named permission granted to a Service Partner for a specific project.
QueuedRecorded for processing; not yet confirmed delivered.
Transparency / alphaReal transparent pixels in an image, rather than a background painted to look transparent.